FAQ

SHIPPING

Currently Frame Ceramics only offers shipping within the US. We hope to expand in the future. Please allow 5-7 business days for order to be shipped out. Shipping costs are based on the weight and dimensions of your order.

RETURNS AND REFUNDS

Frame Ceramics does not offer any refunds or returns unless an items arrives damaged. In the case of receiving a damaged product please email frameceramics@gmail.com. Please note that any claims must be made within 10 days of delivery date. If a refund is issued please allow 5-7 business days or it to update on your account.


If you have received the wrong item please contact us immediately so it can be addressed and make it right. 

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